Access the National Transport and Safety Authority – NTSA TIMS E-Citizen Account Portal and Learn more on how to apply for a Motor Vehicle Inspection Booking, Duplicate Logbook, and New Reflective Number Plate online in Kenya.
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National Transport and Safety Authority (NTSA) E-Citizen Account Portal
NTSA e-Citizen Portal allows applicants to login, apply, and pay for their provisional driving license (PDL), book their driving test, and download their interim smart driving license online.
NSTA Motor Vehicle Inspection Booking
The Authority inspects all Public Service Vehicles (PSV) and commercial vehicles and issues a certificate (E-Sticker). Verification of the inspection validity is through the NTSA mobile App.
- Login E-Citizen Account
- Select NTSA Service Portal (New)
- Select the Motor Vehicle
- Tap on View
- Tap on Book Now
- Select the preferred center and date
- Submit to pay for an inspection
- Tap to Complete
- Tap on Motor Vehicle Services
- Select Inspection Type
- Tap on Complete Booking
- Go to Application History to download and print the receipt and booking slip
- Carry the booking slip and payment receipt for inspection
NTSA Application for Duplicate Logbook
Requirements
- Police Abstract, Sworn Affidavit, Tape lift Report
Timeline
- 3 working days
How to Apply for NTSA Duplicate Logbook Online
Have you lost your logbook or defaced? Here are simple steps to follow when applying for duplicate logbooks for Motorcycles / Boda Boda & Motor Vehicles in Kenya.
- Login E-Citizen Account
- Select NTSA Service Portal (New)
- Select Motor Vehicle Services and tap on the view
- Go to Duplicate Logbook
- Tap on Next
- Select Reason for Duplicate Logbook
- Attach the required documents in ONE PDF format
- Select Logbook Counter Collection Office
- Enter details of the authorized person to collect
- Tap to Search
- Scroll down and tick the declaration box then click the preview
- Submit to pay for duplicate logbook
- Tap on the Complete button
NTSA Application for Reflective Plate
- To improve service efficiency, the process involved in the application of reflective number plates is easy and simple.
- Motorcycle/motor vehicle owners will receive SMS notifications upon verification & approval of the applications.
- We request motor vehicle owners who have received SMS alerts on a collection of reflective number plates to visit the centers they identified during the application process.
How to Apply for NTSA Reflective Plate Online
Follow these steps to apply for reflective number plates through NTSA in Kenya.
- Login E-Citizen Account
- Select NTSA Service Portal (New)
- Select the Motor Vehicle and click on view
- Tap on Motor Vehicle Services
- Select Reflective Plate
- Select Plate Type and counter collection office
- Attach the required documents in one PDF format
- Scroll down and tick the declaration box then click the preview
- Submit to pay for reflective plate and click complete
- Collection notification sent via SMS