Explore the National Transport and Safety Authority and discover the TIMS NTSA Citizen Self Service Portal, learn how to login, register for an account online, sign in using ecitizen, and subscribe to SMS.
Table of Contents
How to Access the TIMS NTSA Citizen Self-Service Portal
Here’s a comprehensive guide on how to access and login into the TIMS NTSA Citizen Self-Service Portal
- Access NTSA Online Services
- Click the TIMS Logo
- Subscribe to receive SMS
- Register an Account on TIMS
- Enter your National / Alien Identification Card (ID) Serial Number and other required information
- You can register as an Individual, Dealer, Agent, Financial Institution, or a Company
- Both buyer and seller MUST have an Account on TIMS
- Login to access your profile
How to Login TIMS NTSA Citizen Self-Service Portal
Follow this simple step to login TIMS NTSA Citizen Self-Service Portal.
- Access NTSA Service Portal
- Select Login Method from the drop-down menu
- Enter your Password and Username
- Enter the Security Code
- Tap on the Sign in button
Did You Know
All NTSA Online Services on done via Kenya eCitizen Portal
How to Apply for New Generation Number Plates
Simple steps to apply for new generation number plates in Kenya
- Access the NTSA Official Website
- Login with your credentials
- select the Vehicle Registration
- Apply for a Reflective Plate
- Select the vehicle you are applying the plates for, from the list of vehicles in your account
- Select the reason for applying (acquisition of new generation number)
- Select the preferred method of receiving communication from NTSA regarding the status of the new number plate application.
- Choose your preferred number plate format, either square or oblong.
- Upload the original logbooks and old plates, both front and rear, in PDF format.
- Indicate the collection centre and the National Identification Number (ID) of the person who will collect the new generation number plate.
- Pay 3,050 via NTSA Online System
After meeting all the requirements, NTSA will then send a text message indicating when the new generation number plate will be ready. Learn how to review/renew NTSA smart driving licence online.
NTSA Motorcycle New Generation Number Plate
Here are the procedures motorcycle owners in Kenya should follow to apply for their new generation number plate.
- Explore www.ntsa.go.ke
- Select Vehicle Registration
- Apply for reflective plate
- Select Vehicle
- Tap on NEXT to proceed
- Select reason (i.e NEW GENERATION PLATE)
- Select a notification method (eg: SMS)
- Choose a Number plate & Format (square)
- Upload in PDF original logbook & plate (rear)
- Select the collection center & enter ID NO person to collect it.
- Make payments of Ksh 1,550
- Collection notification sent via SMS
NTSA New Generation Number Plates for Cars
Here are the procedures car owners in Kenya should follow to apply for their NTSA new generation number plate.
- Explore www.ntsa.go.ke
- Select Vehicle Registration
- Apply for Reflective Plate
- Select Vehicle and click on NEXT
- Select reason (i.e NEW GENERATION PLATE)
- Select a notification method (eg: SMS)
- Choose the Number plate & Format. (square or oblong)
- Upload in PDF original logbook & plates (front & rear)
- Select the collection center & enter ID NO person to collect it.
- Make payments of Ksh 3,050
- Collection notification sent via SMS
Useful Links
How to Transfer a Motor Vehicle/Motorcycle on NTSA E-Citizen
NTSA TIMS E-Citizen Account Portal
NSSF Self-Service Login Portal
NTSA Contact Details
For inquiries and service support, reach us via our official Facebook/Twitter pages, NTSA App or [email protected]
NTSA Help Desk: 0709 932 300 (safaricom), 020 6632 300 (Telkom)
