Safaricom Career Portal

Explore the Safaricom Career Portal and login to search for the latest job vacancies. Search for a job. Once you find the role that interests you, here’s how to apply.

Applicants who feel that you are up to the challenge and possess the necessary qualifications and experience, proceed to create/update your candidate profile on the Safaricom Recruitment Portal and attach your resume (CV).

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Safaricom Job Qualifications

To apply for a job at Safaricom, the applicant must meet all the eligibility criteria, qualifications, and requirements.

Diploma or Bachelor’s degree from a recognized Institution.
Minimum of 3 years experience working in a related field.
Excellent understanding of Safaricom products and services (both post and prepaid).
Excellent understanding of Safaricom data activation processes.
Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills.
Proactive, confident, and energetic, and able to prioritize work well while giving high standards of customer service.
Great service attitude towards customer satisfaction.
Demonstrate ability to handle pressure and perform duties well to completion.
Demonstrate ability to be a team player, working to achieve own and team targets.
Computer literacy and Technology Knowledge.
Proven negotiation skills.
Excellent collaboration skills and teamwork.
Ability to work in Shifts.
Ability to work in any of the Safaricom Contact Centre locations.