How to Make NHIMA Payment and Check Membership Status

Learn how to make payment for your NHIMA contribution and check your membership status by dialing the Airtel money or MTN USSD code on your phone.

Stay in control of your National Health Insurance Scheme (NHIMA) membership status and payments with just a few steps. Managing your NHIMA membership is now easier than ever with the MTN USSD Code using your phone.

How to Access Health Services under NHIMA

Give your family the gift of protection and peace of mind. Register your beneficiaries with NHIMA today! You’re securing their access to essential healthcare services by ensuring their coverage. Don’t wait until it’s too late – take a proactive step today. Register your beneficiaries with NHIMA and give them the peace of mind they deserve.

1. Each time you visit a healthcare provider, please ensure that you carry your NHIMA ID / NRC.
2. NHIMA Leaving No Doe Behind
3. The provider will ask for your NHIMA ID/NRC and fingerprint to verify your identity before you access services.
4. If your fingerprints are not in the system, the provider will facilitate the harvesting of your fingerprints.
5. You will then proceed to access healthcare services.
6. Once you have accessed services, the provider will again ask for your fingerprint to confirm services received, verify, and sign off electronically.

How to Access Your NHIMA Membership Number

Are you registered and still don’t know your NHIMA number? Membership details can be captured online by following these steps: 

1. Go to https://portal.nhima.co.zm/
2. Tap on Register/Login
3. Under user name put NHIMAHOSPITAL
4. Password: zambia1
5. When the page opens, enter your NRC number
6. Tap on Search
7. Membership details will then appear
8. If the member is not registered, no data will show.

How to Make Payment for NHIMA Contribution

To make payment for your National Health Insurance Scheme (NHIMA) contribution. Here’s all you need to do:

1. Dial *115# on your phone
2. Select Pay Bills or Option 3
3. Choose Agencies or Option 3
4. Select NHIMA or Option 3
5. Select “Make Payment” or Option “1” to make a payment
6. Follow the prompt to authorize the transaction to complete payment.

Note: When typing your NRC use the “XXXXXX/XX/X” format.

How to Check Your NHIMA Membership Status

Here’s how to check your National Health Insurance Scheme (NHIMA) membership status on your phone.

1. Dial *115# on your phone
2. Select Pay Bills or Option 3
3. Choose Agencies or Option 3
4. Select NHIMA or Option 3
5. Select “Check Status” or Option “2” to check your NHIMA Membership Status.

Note: When typing your NRC use the “XXXXXX/XX/X” format.

NHIMA MTN, ZAMTEL and Mobile Money

Making payment for your NHIMA membership and checking on your NHIMA status is now easier than ever. Use MTN, Zamtel, and Mobile Money to make payments and check membership status.

MTN

1. Dial *115#
2. Select Pay Bills or Option 3
3. Select Agencies or Option 3
4. Select NHIMA or Option 3

Zamtel

1. Dial *115#
2. Select Pay Bills or Option 3
3. Select Agencies or Option 5
4. Select NHIMA or Option 5

Airtel

1. Dial *115#
2. Select Savings/Insure or Option 7
3. Select Insurance or Option 2
4. Select NHIMA or Option 4