NRS Services Web Portal

NRS Services Web Portal

Access the Nairobi County Services Online – NRS eServices Web Portal and learn how to make payments easily and quickly. Create an account and get to enjoy paying for Nairobi County services online.

How to Pay for Parking

For daily on-street parking, pay through NRS USSD Code

  1. Dial *647#
  2. Select Parking Services, choose Daily Parking, and the Parking Zone
  3. Enter Vehicle License Plate. An M-Pesa payment request shall display on your phone.
  4. Enter your M-Pesa Pin and click OK

On successful payment, you will receive a payment notification via SMS from your mobile service provider and NRB Revenue.

Pay through NRS Web Portal

  1. Log onto https://nairobiservices.go.ke/
  2. Select Parking services-Daily Parking
  3. Enter the Vehicle Number plate and the Parking Zone
  4. Enter your mobile number. An M-Pesa payment request shall display on your phone
  5. Enter your M-Pesa PIN and click OK

On successful payment, you will receive a payment notification via SMS from your mobile service provider and NRB Revenue.

Off-Street Parking

Payment is made at the time of exit from the off-street car park area;

Pay through USSD Code

  1. Dial *647#
  2. Select Parking Services, choose Off-Street Parking
  3. Enter Vehicle License Plate. An M-Pesa payment request shall display on your phone.
  4. Enter your M-Pesa Pin and click OK

On successful payment, you will receive a payment notification via SMS from your mobile service provider and NRB Revenue.

Pay through NRS Web Portal

  1. Log onto https://nairobiservices.go.ke/
  2. Select Parking services- Off-Street
  3. Enter the Vehicle Number plate
  4. Select “Checkout”
  5. Enter your mobile number. An M-Pesa payment request shall display on your phone
  6. Enter your M-Pesa PIN and click OK

On successful payment, you will receive a payment notification via SMS from your mobile service provider and NRB Revenue.

Seasonal Parking

  1. Log onto https://nairobiservices.go.ke/
  2. Select Parking services-Seasonal Parking
  3. Enter Vehicle Number plate, Parking Duration, and Start Date
  4. An invoice will be generated for payment
  5. Once ready to pay; choose your preferred mode of payment
  6. On successful payment, select “Check Payment”, and the system will confirm payment against the Bill Invoice number
  7. A receipt is generated ready for download under “Transaction History”

How to Pay for Penalties

  1. Follow the Daily On-Street Parking payment process above through either USSD Code or NRS Web Portal to pay any parking penalties.
  2. An M-Pesa payment request shall display on your phone.
  3. Enter your M-Pesa Pin and click OK

On successful payment, you will receive a payment notification via SMS from your mobile service provider and NRB Revenue.

What do I do when my vehicle is clamped?

Follow the payment instructions contained in the “Parking charge Notice” placed on the car windscreen or call the phone number (for the applicable zone) for guidance.

Where is the Impound Yard Located?

The Nairobi County impound yards are; General Stores Yard (Along Race Course Road, Next to St. Peters Catholic Church) and The Dagoreti Yard (Along Ngong Road, near Kenya Meteorological Department).

Contact Details

You have any questions?

Tel: +254 0709 01 4747

Email: [email protected]