IATA Customer Portal

IATA Customer Portal

The International Air Transport Association, IATA Customer Portal is the platform for all IATA customers to directly access more than 60 IATA services, specially selected for you, Easily manage and update your IATA profile, Discover the selection of publications, training, and other IATA products and services, access our extensive collection of questions and answers; and get direct support from IATA.

The International Air Transport Association, IATA

IATA is the trade association for the world’s airlines, representing some 320 airlines or 83% of total air traffic. We support many areas of aviation activity and help formulate industry policy on critical aviation issues.​ IATAtv.

International Air Transport Association, IATA Services

IATA services are;

Travel Agency Program

  • Travel Agent Accreditation
  • Travel Industry Designator Service (TIDS)
  • ID Card
  • Travel Agent Resources (Agenthome)

Cargo Agency Program

  • Cargo Agency Accreditation
  • CASS Associate
  • Cargo Agency Resources

Data Solutions

  • Intelligence Solutions
  • Passenger Traffic & Sales Data
  • Passenger Behavior & Insights
  • Cargo Data
  • Tourism & Travel Agency Data
  • Safety & MRO Insights
  • Industry Insights & Market Data
  • Schedule Data Exchange Program

Certification

  • Special Cargo Certification
  • Operations, Safety & Security Certification
  • Environment & Sustainability Certification
  • Training & Development Certification

Compliance Solutions

  • Timatic Solutions
  • TACT Air Cargo Solutions
  • DG AutoCheck
  • EPIC – Enhanced Partner Identification and Connectivity
  • Compliance Requirements Network

Financial Services

  • Air Pulse Newsletter
  • Aviation Charges Intelligence Center (ACIC)
  • Exchange Rates Services
  • Financial Services for Airlines
  • Financial Services for Airports & Air Navigation
  • Financial Services for Industry Partners
  • Financial Services for Travel Professionals
  • Simplified Invoicing and Settlement (SIS)

Consulting

  • Our Clients
  • Airlines Consulting
  • Airport, Passenger, and Security
  • Environment Consulting
  • Ground Handling and Cargo Consulting
  • Safety and Flight Operations Consulting
  • Economics Consulting

IATA Codes

  • TTC – Travel Technology Coding Program

How to Register for the IATA Customer Portal

  1. Explore the IATA Portal via portal.iata
  2. Locate and click on the signup button to proceed
  3. Type in your email address
  4. Click on the signup button to proceed

How to Login IATA Customer Portal

  • Explore the IATA Portal via portal.iata
  • Type in your email address and password
  • Click on the login button to proceed

How to Reset IATA Customer Portal Password

  • Explore the IATA Portal via portal.iata
  • Locate and click on ‘forgot password?’ to proceed
  • Type in your email address
  • Click on the submit button to proceed
  • A link will be sent to your email to change your password

IATA Regional Contacts

Africa & Middle East

Katherine Kaczynska

Assistant Director, Corporate Communications

[email protected]

Tel: +41 22 770 2967

 

Asia & Pacific

Albert Tjoeng

Head, Corporate Communications

[email protected]

Tel: +65 6499 2286

 

Canada, Latin America & Caribbean

Markus Ruediger

Assistant Director, Corporate Communications

[email protected]

Tel: +1 438 258 3155

 

Europe

Chris Goater

Head, Corporate Communications

[email protected]

Tel: +41 22 770 2967

 

USA

Markus Ruediger

Assistant Director, Corporate Communications

[email protected]

Tel: +1 438 258 3155

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