How to Withdraw HELB Student Loans

How to Withdraw HELB Student Loans

To withdraw HELB, HEF student loans, the USSD Code *642# is a convenient and secure way to access funds from the HELB-MPESA Wallet. Follow these Comprehensive step-by-step guides to make your HELB student loan withdrawal.

Learn how to withdraw funds from the HELB MPESA wallet, and apply for the Higher Education Loans Board via the HELB Student Portal or HEF Portal. Always ensure your bank account is both correct and active to avoid any inconveniences during the disbursement of the HELB loan.

How to Withdraw HELB Student Loan via MPESA

Use an MPESA number registered under your name and ID to check and withdraw your HELB student loan.

  1. Dial *642#
  2. Register and choose a PIN number that you will remember
  3. Dial *642# to login and select Withdraw funds
  4. Choose upkeep option
  5. Indicate the amount you want to withdraw
  6. Enter your MPESA PIN number to complete the transaction
  7. A confirmation message from MPESA will be sent to you.

Terms & Conditions Apply: Kshs.15 will be charged per transaction. Whether you are on the go or at home, you can access our self-serve options on the HELB portal.

HELB App or *642# at any time and from anywhere as well as keep track of your loan status without having to visit a physical office or make phone calls.

Take advantage of the HELB USSD code *642#, the HELB App, or the HELB portal self-serve options and enjoy a seamless loan monitoring experience.

How to Access HELB M-pesa Wallet

Are you a first-time or subsequent loanee and wondering how to access your MPESA Wallet? Access your HELB-Mpesa wallet via Mpesa App. Follow the step-by-step guide and learn how to withdraw your funds.

  1. Download MPESA App from Google App Playstore or Apple App Store
  2. Tap to launch the App
  3. Register on the MPESA App
  4. Enter your MPESA Registered Phone Number
  5. Make sure you are using the data bundle from Safaricom
  6. Tap to Login
  7. Access MPESA Dashboard
  8. Navigate and Select Categories
  9. Tap on Education
  10. Select HELB from the Education tab
  11. Register on the HELB Mini App
  12. Sign in using your MPESA-registered phone number
  13. A verification code will be sent via SMS
  14. Return to Login
  15. Tap on the Withdraw button

Withdraw your HELB funds into your account or wallet.

Where to Repay HELB Loan

You have the power to help other students pursue their academic dreams by repaying your HELB loan today. Conveniently settle your dues using:

  • Bank
  • Wave or WorldRemit
  • Credit cards
  • Mpesa
  • Employer Check-off
  • Bonga points

Follow these steps to repay your Higher Education Loans Board student loan.

HELB Compliance Certificate

Do not wait any longer, learn how to download your compliance certificate today on the HELB Portal at your convenience for free.

How to Use Mpesa to Repay Your HELB Loan

Prioritize timely loan repayment and stay on top of your repayment obligations. You can easily make payments using Lipa na Mpesa.

  1. Access the Lipa na Mpesa or Download HELB App
  2. Select the pay bill option
  3. Enter HELB business number as 200800
  4. Enter your national ID number as your account number
  5. Enter the amount you want to pay
  6. Enter your secret PIN number
  7. Confirm the transaction and send

Note: The transaction reflects in your statement immediately after the transaction.

HELB Services Centers

You can now access HELB services at the following huduma centres and select huduma centre cybercafes.

HELB is physically present at:

  1. Nairobi-GPO,
  2. Machakos,
  3. Mombasa,
  4. Nakuru,
  5. Eldoret,
  6. Kisumu,
  7. Kakamega,
  8. Kisii,
  9. Nyeri,
  10. Embu,
  11. Kitui,
  12. Bungoma,
  13. Lodwar,
  14. Meru,
  15. Thika,
  16. Kitale,
  17. Kericho,
  18. Nandi,
  19. Murang’a,
  20. Garissa,
  21. Narok,
  22. Migori,
  23. Chuka,
  24. Kilifi,
  25. Taita Taveta,
  26. West Pokot,
  27. Bomet,
  28. Makueni

HELB select services available through Cybercafes at the following Huduma Centres:

  1. City Square,
  2. Makadara,
  3. Kibera,
  4. Eastleigh
  5. Baringo,
  6. Busia,
  7. Elgeyo Marakwet,
  8. Homa Bay,
  9. Isiolo,
  10. Kajiado,
  11. Kirinyaga,
  12. Kwale,
  13. Laikipia,
  14. Lamu,
  15. Mandera,
  16. Marsabit,
  17. Nyamira,
  18. Nyandarua,
  19. Samburu,
  20. Siaya,
  21. Tana River,
  22. Vihiga
  23. Wajir

Contact HELB

  • HELB Website URL:
  • University Towers University Way
  • USSD *642#
  • Tel: +254711052000
  • Email: [email protected]