How to Download Your NHIMA Compliance Certificate

How to Download Your NHIMA Compliance Certificate

Get your National Health Insurance Management Authority (NHIMA) card today and learn how to download your Compliance Certificate.

The National Health Insurance Management Authority (NHIMA) officially launched its nationwide registration and card distribution program for new members. This significant initiative is part of NHIMA’s unwavering commitment to ensuring that every Zambian has access to quality healthcare services under the National Health Insurance Scheme.

The NHIMA’s innovative approach to registration, including the use of mobile phone technology to facilitate easy registration and contribution payments via *115#. This initiative is particularly beneficial for those in the informal sector.

NHIMA Card Collection Centers

NHIMA Collection of membership cards can be done at the following locations:

  1. Levy Mwanawasa Medical University (Lusaka) | Levy Mwanawasa Medical University Commercial Hub
  2. Kitwe Regional Office | Sanlam Building, Oxford Road, Kitwe CBD
  3. Ndola, Copperbelt Provincial Office | First Floor, Telnor House, Room 101, Buteko Avenue, Ndola CBD
  4. Luapula Provincial Office | Caritas Mansa House, Junction of Chembe-Samfya Roads, Mansa
  5. Northern Provincial Office | Compensation House, Zambia Road, Kasama
  6. Southern Provincial Office | Butala House, Second Floor, Choma
  7. Muchinga Provincial Office | Chinsali Civic Centre Building, Second Floor, Chinsali
  8. Central Provincial Office | Mukuni House, First Floor, Kabwe
  9. Western Provincial Office | Mongu NAPSA Building, Mongu
  10. Southern Provincial Office | Liso House, Second Floor, Livingstone
  11. Eastern Provincial Office | NAPSA Building Second Floor, Great East Road, Chipata
  12. North-western Provincial | Chikola Complex Office Building, Ground Floor Office No.1, Independence Avenue, Solwezi

Did You Know 

How to Make NHIMA Payment and Check Membership Status

How to Download Your NHIMA Compliance Certificate

Follow these comprehensive steps to download your National Health Insurance Management Authority (NHIMA) compliance certificate online.

  1. Visit
  2. Login (Employer tab)
  3. Tap on Account Management
  4. Under Account Management click on Compliance Status.
  5. If there are no outstanding months, you will see a button to download the certificate.

If there are outstanding months, you need to upload returns for those months and make payments.

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