How to Apply for KNEC Lost Certificate

How to Apply for KNEC Lost Certificate

Having trouble with your Kenya National Examinations Council (KNEC) lost certificate? Here’s a comprehensive step-by-step guide on how to apply directly from the QMIS portal.

Supporting Documents

To request a new Kenya National Examinations Council (KNEC) lost certificate, attach the following documents:

  1. Copy of the lost certificate/Result slip (MANDATORY)
  2. Both sides of your ID
  3. Passport size photo
  4. Police abstract
  5. Confirmation from the registrar of person: available at NSSF Building 7th floor, Upper Hill, Nairobi

Did You Know 

How to check your KNEC results

How To Apply for a KNEC Certification Letter (Lost Certificate)

Follow these steps to apply for your lost KNEC certificate letter through the QMIS portal.

  1. Go to
  2. Navigate to Register an account with KNEC QMIS
  3. Log in with the credentials sent to your email
  4. Select the Lost Certificate option from the menu
  5. Fill in the Index number, type of exam, and year
  6. Click FIND to display your info
  7. Upload supporting documents
  8. Submit the application
  9. Wait for verification of the application
  10. You will receive an SMS notification to log in and make payment
  11. Pay and wait for your application to be processed
  12. Keep checking on the system to know the status of the application.

Once the process is complete, you will receive an SMS notification to collect your certification letter from the KNEC offices.

KNEC has automated the process of submitting examination-related queries by clients. The KNEC QMIS Portal is accessible online and therefore clients do not need to visit KNEC offices physically to raise queries unless they are collecting documents generated after their queries have been resolved.

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